Notes on decisions, and notes on the code underneath them. Freelance IT consultant.https://grahamcrosbie.com/en-gbhttps://grahamcrosbie.com/writing/it-support-contract/https://grahamcrosbie.com/writing/it-support-contract/Most support contracts are priced for the organisation you were when you signed them. Here is how to find out what yours assumes, before the renewal lands.Sat, 15 Aug 2026 00:00:00 GMThttps://grahamcrosbie.com/writing/crm-migration-run-twice/https://grahamcrosbie.com/writing/crm-migration-run-twice/Idempotent imports, reconciliation reports, and why the dry run is the actual deliverable. With the reconciliation query I hand to finance teams.Mon, 20 Jul 2026 00:00:00 GMThttps://grahamcrosbie.com/writing/nobody-owns-roadmap/https://grahamcrosbie.com/writing/nobody-owns-roadmap/Why competent support and stalled progress so often turn up together, and the cheapest way to tell which one you are dealing with.Sun, 28 Jun 2026 00:00:00 GMThttps://grahamcrosbie.com/writing/static-first-sme/https://grahamcrosbie.com/writing/static-first-sme/The case for shipping HTML and CSS to a client who will not touch a build step, and where that argument stops being honest.Wed, 10 Jun 2026 00:00:00 GMT